Learn how to conduct a health reference interview in a library setting using ethical and effective communication strategies.
This class provides basic information about communication and confidentiality for library workers who answer health reference questions, and was created for an audience of people who work in public or academic libraries or other information professions.
This class takes about 3 hours to complete. It consists of a pre-test, 3 lessons which include ungraded quiz questions, and a post test. This class is worth 3 continuing education credits from the Medical Library Association and qualifies for CHIS Levels 1 and 2.
- Teacher: Molly Knapp